Privacy Policy

Introduction to Our Privacy Policy


Privacy Policy Effective Date
Thank you for being part of the Real Deal Reels community, operated by Real Deal Reels. Your trust in us is the foundation of our commitment to delivering a secure, enjoyable, and skill-based gaming experience.
This Privacy Policy provides a clear overview of how we collect, manage, and safeguard your personal information while you use the Real Deal Reels app. We aim to help you:
1.Understand the Data We Collect: Learn about the types of information we gather to improve your gaming experience.
2.Why and How We Use Your Data: Discover how your information supports your interactions with our app and enhances your overall gameplay.
3.Your Choices and Controls: Explore the tools available to access, update, or manage your personal information and preferences.
Our mission is to uphold transparency and empower you to make informed decisions regarding the handling of your data. We are dedicated to protecting your privacy while ensuring a seamless and engaging gaming journey.

Types of Information We Collect


To enhance your experience and offer personalized services, we collect various types of information when you engage with the Real Deal Reels app. Here’s a breakdown of the key categories:
Technical Information:
1.Location Data: We collect precise location information via GPS to determine if our services are available in your region, in compliance with legal requirements.
2.Device and Network Information: On iOS devices, we gather data such as system settings, device identifiers (like IMEI and advertising IDs), and network information (e.g., Wi-Fi or mobile data). This helps us optimize the app’s performance and tailor our services based on your device’s capabilities.
Social Network Information:
1.We collect data on how you use and interact with the app, as well as other apps on your device, to deliver more personalized content and services. This includes tracking your usage patterns, your engagement with advertisements and content, and your social network activity via the app. The information helps us provide targeted ads and improve the app’s features.
Registration and Support Information:
1.Account Details: When you register, we gather essential information such as your email address. This is crucial for managing your account and providing notifications or support.
2.Support Interactions: Any information you share when contacting our support team is collected to help resolve your concerns and enhance our services.
User Interactions and Preferences:
1.Gameplay Data: We track your in-game behavior, preferences, and progress to offer a more personalized gaming experience. This includes data on your gameplay choices and interactions.
2.Customization Settings: Your preferences, such as sound settings, notification choices, and visual themes, are stored to maintain consistency each time you log in.

How We Use the Collected Information


At Real Deal Reels, we use the information collected from you to improve your gaming experience and offer personalized services. Here's a breakdown of how your data is utilized:
Service Provision:
1.Game Functionality: We use technical and user interaction data to ensure smooth gameplay on your device. This includes adapting the game’s performance to suit your device’s capabilities and resolving any technical issues.
2.Customization: By tracking your gameplay preferences, we can adjust the game’s difficulty level, tailor challenges to your liking, and save your settings across sessions.
Communication with Users:
3.Updates and Announcements: We use your email address to inform you about new features, events, or promotions related to the game.
4.Support Services: When you contact support, the information you provide helps us address your issues effectively, ensuring a smooth experience.
Advertising and Marketing:
5.Targeted Advertising: By analyzing your in-game behavior and social network interactions, we serve you relevant ads based on your interests.
6.Promotional Offers: We send occasional promotional messages or emails about new products or special deals to the email address you've provided.
7.Market Research: We use the collected data to understand user trends and preferences, aiding in the development of better content and services for the app.

Third-Party Links


External Sites Disclaimer:
To enhance your experience, Real Deal Reels may feature links to third-party websites. These linked sites operate independently and have their own privacy policies, which may differ from ours. Therefore, Real Deal Reels is not responsible for the content or activities on these external sites. However, we value the integrity of our app and appreciate any feedback regarding these external sites.
When you click on a third-party link, you will leave the Real Deal Reels app and enter a website that we do not control. We strongly recommend reviewing the privacy policies of these sites, as their practices may differ from our own.
Caution:
1.Before entering any personal information on external sites, always verify the website's URL to ensure you are visiting the correct site.
2.Be aware that external sites may collect data or ask for personal details. Always review their privacy policies before engaging in any transactions.
Please note that the inclusion of third-party links does not imply endorsement of the linked site, its content, or any relationship with its operators.

Sharing Information with Third Parties


At Real Deal Reels, we value the trust you place in us and aim to safeguard your personal information. We only share your information with third parties in the following cases:
Legal Requirements:
1.Compliance and Enforcement: We may disclose your information when required by law, such as to comply with subpoenas or similar legal processes. We may also share information to protect the rights, property, or safety of Real Deal Reels, our users, or others, as required or permitted by law, including national security or law enforcement requirements.
Third-Party Service Providers:
2.Operational Support: We work with service providers who assist in maintaining our services, such as hosting, error monitoring, debugging, performance analysis, and customer support. These providers only receive the necessary information to perform their tasks and are required to keep your information confidential.
3.Payment Processing: For processing payments, we may share payment details with financial institutions and services like PayPal, CashApp, Visa, and Mastercard to complete transactions within our app.
Partners and Affiliates:
1.Strategic Partnerships: We may share your information with our partners or affiliates to provide joint services or content. This can include activities such as registration, transactions, customer support, and fraud prevention. Any marketing communications from our partners will only occur if you have opted in for their services.
We ensure that all third parties who handle your information comply with data protection laws and only use your data for authorized purposes as outlined in our privacy policy.

Protecting Your Data


Security Measures: At Real Deal Reels, we are committed to protecting your personal data through robust security protocols. We use a combination of the following measures to ensure the safety and confidentiality of your information:
1.Encryption: Strong encryption is applied to sensitive data during transmission to safeguard it from unauthorized access. Additionally, we maintain security for offline data by restricting access to authorized personnel only, such as those involved in billing or customer support.
2.Secure Servers: Your personal information is stored on secure servers with stringent safeguards to prevent unauthorized access and potential breaches.
3.Regular Audits: We regularly audit our security measures and continuously monitor our systems to ensure that they comply with the latest security standards and best practices.
4.Anomaly Detection: Advanced anomaly detection systems are in place to identify and respond to unusual activities that may signal a potential security threat.
5.Data Breach Notification: While we implement high-level security measures, no online system is completely immune to breaches. Should a data breach occur, we will take the following actions:
6.Prompt Notification: If we believe that your personal data has been compromised, we will notify you as soon as possible via email or through a visible notice in the app.
7.Transparency: We will provide clear details about the breach, including what happened and the steps being taken to address it.
8.Guidance: If necessary, we will offer advice on how to mitigate potential risks arising from the breach.
9.Cooperation with Authorities: We will work with relevant regulatory authorities to ensure that the breach is properly reported and handled.
This comprehensive approach ensures that we are always prepared to protect your personal information and maintain the trust you place in us.

Transfer of Data Across Borders


Real Deal Reels operates on a global scale, which means that the personal information we collect may be transferred, stored, and processed in countries outside of your country of residence, including the United States. When your personal data is transferred internationally, we ensure that it is handled in accordance with this privacy policy and in compliance with relevant data protection laws.
Safeguards:
1.Data Transfer Agreements: We use standard contractual clauses approved by the European Commission or equivalent agreements in other regions. These agreements require third parties to uphold the security of your personal data and process it in accordance with the law.
2.Privacy Shield Framework: Where applicable, we participate in the Privacy Shield Framework, which ensures that data transfers between the EU and the US meet the EU’s "adequacy" standard for data protection, and requires our partners to maintain appropriate safeguards.

Your Rights and Choices


Access and Control of Personal Information:
1.Viewing and Updating: Users have the ability to view and modify their personal information at any time through the account settings in the app. We recommend that users regularly update their details to ensure accuracy.
2.Deletion: Users can request the deletion of their personal data by contacting our customer support team. We will handle these requests promptly, removing your data unless we are legally required to retain it.
Opt-Out Options:
1.Communications: To stop receiving promotional emails, users can click the unsubscribe link found in every email.
2.Targeted Advertising: Users can modify their device settings to reduce ad tracking or opt out of receiving tailored advertisements.
Real Deal Reels is committed to providing clear and simple methods for managing personal information, empowering users to control their privacy. We strive to maintain a safe, compliant gaming experience and uphold these values.

Safeguarding Children’s Privacy


At Real Deal Reels, we are committed to ensuring the privacy and safety of all users, especially minors. To maintain compliance with child protection regulations, our app is intended for users aged 18 and older. We do not intentionally collect, use, or disclose personal information from children under the age of 18. If we discover that we have inadvertently received personal information from a child under 18, we will promptly delete such data from our records.
Measures to Prevent Underage Use:
1.Age Verification: To ensure compliance with our age restrictions, users must verify their age during the registration process.
2.Monitoring: We actively monitor the platform to detect and prevent any instances of underage use.
3.Parental Notification: If we learn that a child under 18 has provided personal information, we will inform the child's parent or guardian and remove the data from our systems.
These proactive measures help ensure that Real Deal Reels remains a safe and secure environment for all users.